Deceptive payment practice being used
Attention Houston County Electric Customers
Houston County Electric Cooperative, Inc. has issued an important special alert. They are reporting that a website known as doxo.com, a third party payment provider, is representing themselves as being affiliated with Houston County Electric Cooperative.
Their statement said. “Please be aware that doxo.com is not affiliated with or linked to Houston County Electric Cooperative. Please do not attempt to replenish your account using this website. HCEC has no way of tracking payments that are made to this website”.
Houston County Electric does not charge a convenience fee or service charge to make a payment, if you are being asked to pay this in addition to your bill you are not on the official website. This website is using the HCEC logo to make it seem official. If the URL is not www.houstoncountyelec.com or www.ebiz.houstoncountyelec.com you are not on the official website. If you have questions or concerns, please contact the Houston County Electric Member Service Department at 1-800-657-2445.
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